Refund policy

LDH MAKE UP is dedicated to providing efficient and reliable global shipping services, ensuring that every beauty product reaches you safely and on time.

📦 Order Processing Time

All orders are typically processed and shipped within 1–3 business days (excluding public holidays).
You will receive a confirmation email containing tracking information once your order has been processed.

🌍 Shipping Coverage

We offer worldwide shipping; delivery times may vary slightly depending on the country or region.

⏱ Estimated Delivery Time
Domestic shipping: 3–7 business days
International shipping: 7–15 business days (depending on the destination)

⚠️ Note: Deliveries to remote areas or customs inspections may cause slight delays.

💰 Shipping Costs
Free shipping on qualifying orders (please refer to the promotion page for details).
For orders that do not meet the free shipping threshold, shipping costs will be calculated automatically at checkout.
📍 Order Tracking

All orders come with a tracking number, allowing you to check your package status at any time.

⚠️ Important Information
Please ensure your shipping address is accurate.
Customs duties or taxes may apply (subject to local regulations).
If a package is returned due to an incorrect address, the customer is responsible for the cost of re-shipment.
💌 Contact Us

If you have any questions regarding your shipment status, please contact us at:
📩 313101054@qq.com
We will assist you as soon as possible.